a catalyst for business growth

David C. Shroyer Joins Trust Catalyst as Co-Owner and Principal

David Shroyer has joined Kim Getgen as a co-owner and principal of Trust Catalyst. With this key addition to the team, David rounds out the lifecycle of solutions and services Trust Catalyst can provide to our clients. As a recognized industry expert, David brings the financial services security executive perspective that our clients can now leverage. This allows our clients to depend on Trust Catalyst to bring the specialized Security Marketing and Research expertise that Kim has consistently delivered, and the industry knowledge and experience that David has a proven track record of providing.

Prior to joining Trust Catalyst, David was the Senior Vice President and Executive for Identity, Security, and Fraud for Bank of America’s eChannels division. In this capacity, he was responsible for delivering online security in a customer focused environment to over 30 million online banking customers. Having implemented and managed key security and authentication products like SiteKey™, SafePass™, and ShopSafe™ he understands the importance of customer education and usability, balanced with the requirements of enhanced security. David understands what it takes to decision, plan, and sell security solutions in large organizations – where the business cases involve not just P&L and SVA, but reputational and customer risk. His experience in tracking and managing towards a complex threat based risk management plan will drive a comprehensive understanding of how to grow the trust of your customers.

David’s strengths are in Identity and Access Management, Authentication, Security Incident Management, Customer Protection, Customer Education, and Fraud Systems and Resolution. He has a passion for driving a better sense of understanding by consumers of the risks they face online, and the opportunities that industries have to protect customer and financial information. He is the author or co-author of more than 9 patents pending in the online security space.

Prior to Bank of America, David was a Military Intelligence Linguist (Persian-Farsi) in the US Army and Reserves. He received his MBA (IT Mgmt Concentration) from UNC-Charlotte, and has also received Six Sigma Black Belt training and PMP certification. He resides in Charlotte, NC, with his family and aptly named cat, Zeus.

A few of David’s articles and media coverage…

o    Shroyer, David, & Ashfield, James. “Security Management: An Ongoing Challenge for Banks” Bank Systems & Technology, 02/18/2009 (http://www.banktech.com/risk-management/showArticle.jhtml?articleID=214303644)

 

o    Kaplan, Dan. “Cybercriminals Keeping up with Banking Safeguards” SC Magazine, 04/22/2009. (http://www.scmagazineus.com/rsa-cybercriminals-keeping-up-with-banking-safeguards/article/131165)

 

o    Zorz, Zeljka. “Is There a Solution to the ZeuS Problem?” Help Net Security, 03/05/2010. (http://www.net-security.org/secworld.php?id=8978)

 

o    Savage, Marcia. “RSA Panel: No Easy Solution for ZeuS Trojan, Banking Malware” Information Security, 03/03/2010 (http://searchfinancialsecurity.techtarget.com/news/article/0,289142,sid185_gci1407907,00.html)

 

o    Ranger, Steve. “Bank Phishing Fraudsters Learn to Spell” Silicon.com / ZDNet, 04/24/2009 (http://www.zdnetasia.com/bank-phishing-fraudsters-learn-to-spell-62053541.htm)

 

o    Sausner, Rebecca. “BofA Phishing Victims Won’t Get Fooled Again” American Banker, 05/05/2009 (http://www.americanbanker.com/issues/174_89/-378274-1.html)

 

o    Sausner, Rebecca. “BofA’s Customers Get Schooled in Phishing” Bank Technology News, 06/22/2009. (http://www.americanbanker.com/btn_issues/22_6/-380022-1.html)

 

o    McMillan, Robert. “Forget Computers, Phone Crime is Worrying Banks” InfoWorld, 04/23/2009. (http://www.infoworld.com/t/tech-industry-analysis/forget-computers-phone-crime-worrying-banks-836)

 

o    Kumaraguru, Crainor, & Mather. “Anti-Phishing Landing Page: Turning a 404 into a Teachable Moment for End Users” (http://ceas.cc/2009/papers/ceas2009-paper-37.pdf)

 

o    Hoffman, Karen Epper. “It May Hurt to be AWOL on OTP” Digital Transactions, June 2009. (http://www.digitaltransactions.net/files/DigitalTransactionsJune09.pdf)

 

o    Stone, Samantha. “Tales from the Dark Web” The Cyber Jungle Podcast, Episode 117 (http://datasecurityblog.wordpress.com/2010/03/06/episodes-116-and-117-%E2%80%93-march-7-2010/)